Privacy Statement
Huron Lodge is committed to protecting the privacy and security of our residents, their families, and visitors to our website. This Privacy Statement explains how we collect, use, disclose, and protect personal information in compliance with applicable privacy laws, including the Ontario Personal Health Information Protection Act (PHIPA) and the Personal Information Protection and Electronic Documents Act (PIPEDA).
1. Information We Collect
We may collect personal information in the following ways:
Directly from You: When you visit our website, contact us, or submit forms (e.g., inquiries, applications, or donations).
Automatically: Through website analytics tools that track usage patterns (e.g., IP addresses, cookies, and browsing activity).
From Third Parties: When authorized by you or required to provide our services.
2. How We Use Your Information
We use personal information for the following purposes:
To provide and improve our assisted living services.
To respond to inquiries and communicate with residents and their families.
To process applications, donations, or volunteer requests.
To maintain security and comply with legal obligations.
To enhance user experience on our website.
To comply with Ontario's Personal Health Information Protection Act (PHIPA) for managing personal health information securely.
3. Disclosure of Personal Information
Huron Lodge does not sell or trade personal information. However, we may share information in the following situations:
With service providers who assist in operations (e.g., healthcare providers).
When required by law, regulatory authorities, or court orders.
When necessary to protect the safety of individuals.
With consent for specific purposes (e.g., testimonials, referrals).
4. Data Security
We take reasonable steps to protect personal information through secure storage, restricted access, encryption where applicable, and compliance with Ontario's Cyber Security Standard and Privacy Guidelines. However, no online transmission is entirely secure, and we encourage users to exercise caution.
5. Your Rights and Choices
Under Ontario's privacy laws, you have the right to:
Access, update, or correct your personal information.
Withdraw consent for non-essential data processing.
Request the deletion of personal information, subject to legal obligations.
Request a copy of your personal health information, if applicable, under PHIPA.
To make a request, please contact us at mail@huronlodge.ca.
6. Use of Cookies and Tracking Technologies
Our website may use cookies and similar technologies to enhance user experience. By using our website, you consent to our use of cookies. You may adjust your browser settings to disable cookies, but this may impact site functionality.
7. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices and encourage users to review their policies.
8. Updates to This Privacy Statement
We may update this statement from time to time. Changes will be posted on our website with an updated effective date. Significant changes will be communicated as required by law.
9. Contact Information
If you have any questions about our privacy practices or wish to make a privacy-related request, please contact us:
Huron Lodge Assisted Living Facility
100 Manitoba Rd
Elliot Lake, Ontario, P6A 3T1
1-705-848-2019
mail@huronlodge.ca
Thank you for trusting Huron Lodge with your information. Your privacy is important to us.